Contact & Support
Although our products are relatively easy to use, sometimes a little help from our side can be a tremendous asset for you. We like to meet our customers and anyone else who is interested in our systems. We are open to any questions, comments or complaints and we do our best to respond to you as soon as possible. You can meet us in several ways, or check if the FAQs and Artinis Support Center can solve your problem.
Research consultancy
We can offer research consultancy based on our many years of experience in NIRS. Upon request, we can provide support in the creation of study protocol and/or data analysis.
On-site consultancies are also possible.
Online support
We offer online support, e.g. Zoom / Microsoft Teams, to answer your questions as soon as possible. Book a time with our NIRS Application Specialists and schedule a meeting:
Customer support
We offer support (online) as standard after purchasing one of our NIRS devices. You can always call, e-mail, or visit us. For quick help, we can control your computer remotely.
Permission to use marketing material
Do you want to attach Artinis pictures or videos in your publication/article/etc.? Contact us to get a request form.
Find a distributor
Find your closest NIRS, EEG / HD-EMG, or X-ray phantoms distributor.
Support form
For product support inquiries, please complete this form. To request a quotation for any of our products, use the corresponding online quotation request form on each product page. We appreciate your cooperation in using the appropriate form for your needs!
Contact us
This form is intended for general inquiries or questions. If you have a specific question about our products, services, or any other matter, please fill out the form with the necessary details, and our team will get back to you as soon as possible.
Terms & conditions
The MediBrite is a CE marked medical device according to Medical Device Regulation (EU) 2017/745.
Other Artinis NIRS products are intended to be used for research applications only. Other Artinis products are not sold as Medical Device as defined in Medical Device Regulation (EU) 2017/745. Our products are not designed or intended to be used for the diagnosis or treatment of disease.